Human-AI Interaction AI News & Updates

OpenAI Restructures Model Behavior Team and Creates New AI Interface Research Group

OpenAI is reorganizing its Model Behavior team, which shapes AI personality and reduces sycophancy, by merging it with the larger Post Training team under new leadership. The team's founder Joanne Jang is starting a new research group called OAI Labs focused on developing novel interfaces for human-AI collaboration beyond traditional chat paradigms.

AI Companies Push for Emotionally Intelligent Models as New Frontier Beyond Logic-Based Benchmarks

AI companies are shifting focus from traditional logic-based benchmarks to developing emotionally intelligent models that can interpret and respond to human emotions. LAION released EmoNet, an open-source toolkit for emotional intelligence, while research shows AI models now outperform humans on emotional intelligence tests, scoring over 80% compared to humans' 56%. This development raises both opportunities for more empathetic AI assistants and safety concerns about potential emotional manipulation of users.

Browser Use Raises $17M to Help AI Agents Navigate Websites More Effectively

Browser Use, a startup making websites more accessible to AI agents, has secured $17 million in seed funding led by Felicis. The company's technology breaks down website elements into a text-like format that AI agents can better understand, enabling more reliable automation of web-based tasks without relying on vision-based systems that frequently break.

OpenAI Chair Envisions AI Agents as Future of Customer Experience

OpenAI board chair Bret Taylor discussed at Mobile World Congress how AI agents represent a transformative technology for customer service, predicting they could become brands' primary digital interface within 5-10 years. Taylor emphasized creating domain-specific AI implementations with appropriate guardrails, while acknowledging the need for public-private partnerships to address workforce disruption as these technologies evolve.