Human-AI Interaction AI News & Updates

Browser Use Raises $17M to Help AI Agents Navigate Websites More Effectively

Browser Use, a startup making websites more accessible to AI agents, has secured $17 million in seed funding led by Felicis. The company's technology breaks down website elements into a text-like format that AI agents can better understand, enabling more reliable automation of web-based tasks without relying on vision-based systems that frequently break.

OpenAI Chair Envisions AI Agents as Future of Customer Experience

OpenAI board chair Bret Taylor discussed at Mobile World Congress how AI agents represent a transformative technology for customer service, predicting they could become brands' primary digital interface within 5-10 years. Taylor emphasized creating domain-specific AI implementations with appropriate guardrails, while acknowledging the need for public-private partnerships to address workforce disruption as these technologies evolve.