Human-AI Interaction AI News & Updates

AI Companies Push for Emotionally Intelligent Models as New Frontier Beyond Logic-Based Benchmarks

AI companies are shifting focus from traditional logic-based benchmarks to developing emotionally intelligent models that can interpret and respond to human emotions. LAION released EmoNet, an open-source toolkit for emotional intelligence, while research shows AI models now outperform humans on emotional intelligence tests, scoring over 80% compared to humans' 56%. This development raises both opportunities for more empathetic AI assistants and safety concerns about potential emotional manipulation of users.

Browser Use Raises $17M to Help AI Agents Navigate Websites More Effectively

Browser Use, a startup making websites more accessible to AI agents, has secured $17 million in seed funding led by Felicis. The company's technology breaks down website elements into a text-like format that AI agents can better understand, enabling more reliable automation of web-based tasks without relying on vision-based systems that frequently break.

OpenAI Chair Envisions AI Agents as Future of Customer Experience

OpenAI board chair Bret Taylor discussed at Mobile World Congress how AI agents represent a transformative technology for customer service, predicting they could become brands' primary digital interface within 5-10 years. Taylor emphasized creating domain-specific AI implementations with appropriate guardrails, while acknowledging the need for public-private partnerships to address workforce disruption as these technologies evolve.